Can I reserve the props while I decide?

We work on a live system and items cannot be reserved before you accept an order. We do carry multiples of many of our products and lots of substitutions are available should the item you need becomes unavailable for your event.

Do you have a minimum order value?

In order to offer heavily discounted transport costs, we do work on minimum prop spends to different areas of the UK. Speak to our Sales Team to get advice on what this minimum is for the area your event is taking place. Customer collections are always welcome from our Warehouse in Wetherby.

How far in advance should I book props, and do you take last minute bookings?

We highly value early bookings, as they ensure you have access to the full range of our stock for your event. However, we’re also equipped to handle last-minute orders, whether you’ve overlooked an item or have additional budget to spend. While requests with less than 48 hours’ notice can be challenging, our Sales Team is […]

Can I remove items from my confirmed booking?

When you accept an order, we reserve the items for you and they are unavailable for others to book. We therefore discourage changes to orders and cancellation fees may be incurred.