What are your payment terms?

To confirm your booking, a deposit payment of 50% of the total prop spend plus VAT is required. Deposit payments must be made within 7 days from the booking date. The remaining balance is due at least 14 days prior to delivery. If we are working on a custom project with you then the required […]

Are we competitive on pricing?

We care about our products – At EPH Creative, we pride ourselves on the quality of the products we design and make. It is important that everything is maintained to a high standard to set us apart from the rest. Our pricing is competitive but also reflective of the work we put into each product […]

Do we offer any trade discounts?

We offer industry discount to Event Companies and Organisers, Venues and Industry suppliers. For more information on our trade prices and minimum spends please contact our Sales Team.

How can I pay for my order?

We accept all major credit cards or bank transfers for payment- please note that we charge a 2% handling fee for payments made on company credit cards.